Our Privacy Policy

This privacy policy sets out how we use and protect information that you give us when you use our website, email us, visit or call our store. We are committed to ensuring that your privacy and security are protected. Should we ask you to provide certain information by which you can be identified when visiting our purchasing from us, you can be assured that it will only be used in accordance with this statement. We may change this policy from time to time by updating our policies. You should check the privacy policy page on our website regularly to ensure that you are happy with any changes we may make. 

What We Collect

We may collect the following information from you: 

Name, phone number, email address, postcode, preferences and interests relevant to customer surveys and offers etc.

How We Use This Information

This information enables us to contact you as required and also helps us understand your needs to provide you with a better service and for our record keeping. We may occasionally send promotional emails about new products, services or other information which we think you may find interesting using the email address which you have provided. 

We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your preferences.

Security. We will always ensure that any information provided by you is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and procedural controls to safeguard the information we collect online. We DO NOT share any information with third parties and all information that is stored to enable us to communicate with you etc is destroyed or deleted after a reasonable period of time.  We also DO NOT record or store any sensitive information regarding payment methods such as credit / debit card details and all payments are processed immediately.

How we use cookies

A cookie is a small file which will ask for your permission to be placed on your computer's hard drive. If you agree, the file is added and the cookie helps us analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can alter its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We may use traffic cookies to identify which pages are being viewed. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, this may prevent you from taking full advantage of this website.

Links to other websites

Our website contains links to other websites that may be of interest to you. If you have used these links to leave our website, please note that we do not have any control over that other website. Therefore, we are not responsible for the content of these sites and also the protection and privacy of any information which you may provide whilst visiting these sites and such sites are also not governed by this privacy statement. Please exercise caution and check the privacy statement applicable to the other websites you are visiting.

Controlling your personal information

You may if you wish choose to restrict the collection or use of your personal information whilst visiting this website in the following ways: If you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us. We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about. A small fee will be payable. If you would like a copy of the information held on you please email us, If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.

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